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The Mailtria blog.

What is really happening with Outlook data files, email formats and the privacy of old mail. For step-by-step help, see the guides.

Recovery Before you repair a PST file: eight steps that protect your mail

A repair changes the file it works on, and SCANPST can remove what it cannot fix. These are the steps to take first, so that whatever the repair does, you can still go back to what you had.

· 10 min read
Verification How to check that a converted, repaired or imported mailbox is really complete

"Completed" in a progress bar means the tool stopped without an error, not that every message arrived. A practical way to check a PST, MBOX or Microsoft 365 import against its source, what the numbers can and cannot tell you, and the traps that make honest results look wrong.

· 11 min read
Troubleshooting Emails missing from Outlook or a PST? Check these causes before you assume they are lost

Most mail that vanishes from Outlook is still there: not downloaded, filtered out of view, moved by an archive policy or searched in the wrong place. How to tell which, in the order worth checking, and what it looks like when something really is gone.

· 12 min read
Privacy Is it safe to upload a PST file to an online converter?

A PST is often years of someone's mail, attachments and contacts in one file. Before you send it to a website to convert, here is what actually leaves your computer, what the file's own protection is worth, and the questions to ask first.

· 9 min read
Explainer Archive folder, Online Archive, AutoArchive or PST: which Outlook archive is which?

Outlook uses the word archive for four different things. One is a folder in your mailbox, one is a second mailbox on the server, one is an old feature that moves mail into a file on your PC, and the last is the file itself. Here is how to tell them apart and where your mail actually went.

· 9 min read